If you have a problem with your computers OR printer, one of the following procedures should be followed.  These procedures need to be followed for record keeping purposes and to serve as a written reminder for service.  Extra forms are available in the computer labs.

(This INCLUDES needing a new ink cartridge.)

Procedure 1

Step 1:  Take out one of the technology problem reports from the back of your technology handbook.
Step 2:  Fill out all of the applicable parts.
Step 3:  Put the form in the Technology Coordinator's mailbox.

Procedure 2

If you would prefer to email the problems to the Technology Coordinator you may do that also.  Please be sure to include all of the information that is on the problem reports – i.e. machine or printer number, etc.

Procedure 3 – Can be done at school OR from a computer at home

Log into a computer and get on the Internet.  Click on the Teacher Resource Page link and log into TroubleTrakker.  The website address is:  www.k12usa.com/login  Your user name is the same as your login name for the network.  Your password should be your first and last initials.  Fill out a problem report online.

Procedure 4

Fill out a computerized Problem Report from your Forms file in your Home Directory and email it to the Technology Coordinator.